Terms of Service

Updated October 5, 2026 · Canada and United States web service

Questions about A1 Baby Photo Editor or a purchase can be sent to support@a1babyphoto.com.

Who may use A1

You must be at least 18 and be the parent, legal guardian, or otherwise have lawful authority to submit and process each child’s photo. You must not upload an image without permission, unlawful or exploitative content, or content that violates another person’s rights. A1 is not for accounts operated by children.

Portraits and credits

A1 provides curated AI photo transformations. Results can be imperfect; review each result before saving, printing, or sharing it. The creation review screen shows the credit cost of your selected look and quality before you start. A failed or rejected generation releases its credit reservation.

When web packs or monthly plans are available, Checkout shows the selected offer, currency, price, renewal terms, and applicable tax before payment. Stripe processes web payment. A return from Checkout does not grant credits; A1 adds them after verified payment confirmation. Purchased one-time credits do not expire. Credit availability and transactions appear in your account. There is no automatic renewal for a one-time pack.

Results and downloads

Finished portraits and keepsake designs remain privately in your A1 account until you delete them or your account. A1 does not automatically expire finished creations. A downloaded copy is controlled outside A1 by your device. New creation pauses when your account reaches its storage allowance; a plan change does not remove existing creations. Temporary source photos and processing files are cleaned up after processing.

Refunds and disputes

To request help or a refund, email support@a1babyphoto.com with the account email, offer, transaction date, and reason. Do not email card details or child photos. Under our ordinary policy, a one-time pack may be refunded in full if none of its credits have been used; partial-pack refunds are not offered. If a payment is refunded or disputed after credits are granted, A1 removes any unused credits from that purchase. We review already-spent credits and any resulting account balance in the dispute process. Your rights under applicable consumer law are not limited by this policy.

Your content and service access

You retain any rights you have in photos you submit. You allow A1 and its service providers to receive, screen, transform, temporarily store, and return those photos and results as needed to provide and secure the service. We may restrict misuse or access that threatens customers or the service. We may update these Terms; a material change will be presented for acceptance when required.

See our Privacy Notice for data handling. Contact support@a1babyphoto.com for account, privacy, or purchase questions.